SHIPPING

All our jewellery comes to you beautifully packaged, with care instructions. Delivery is via Royal Mail Signed For or Special Delivery (signature will be required on receipt).

Currently shipping throughout UK and North America only. Unfortunately, due to GPSR regulations that are coming into effect in December 2024, we are unable to ship goods to EU from the UK. Please contact us if you need to discuss.

We currently ship throughout UK FREE OF CHARGE, for orders above 200 GBP, within 3-5 days for items in stock, and 2-6 weeks for made to order and bespoke items.

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RETURNS

If you are not completely satisfied with your purchase, we're sorry to hear that. However, simply return the item to us in its original unused condition within 28 days of receipt.

Returned items should be unused and unworn and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will also be happy to exchange the item.

Please note:
Goods will only be accepted for return if they are returned within 28 days of delivery, unless we have notified you otherwise.

The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made.

Please also note we will refund an item if it is faulty, after a thorough check of the item. Please allow 14 working days for a refund to be processed.